{"id":58246,"date":"2025-05-15T13:39:40","date_gmt":"2025-05-15T13:39:40","guid":{"rendered":"https:\/\/experis.lu\/jobs\/12229-on-site-support-technician-m-f\/"},"modified":"2025-11-13T07:55:03","modified_gmt":"2025-11-13T07:55:03","slug":"12229-on-site-support-technician-m-f","status":"publish","type":"matador-job-listings","link":"https:\/\/experis.lu\/fr\/jobs\/12229-on-site-support-technician-m-f\/","title":{"rendered":"On-Site Support Technician (m\/f)"},"content":{"rendered":" <ul class=\"matador-job-meta matador-job-meta-job-58246 matador-job-meta-default\"> <li class=\"matador-job-meta-field matador-job-field-job_general_location matador-job-field-value-hesperange\"> <span class=\"matador-job-meta-label\">Location:<\/span> <span class=\"matador-job-meta-value\">Hesperange<\/span> <\/li> <li class=\"matador-job-meta-field matador-job-field-employmentType matador-job-field-value-contract\"> <span class=\"matador-job-meta-label\">Type:<\/span> <span class=\"matador-job-meta-value\">Contract<\/span> <\/li> <li class=\"matador-job-meta-field matador-job-field-bullhorn_job_id matador-job-field-value-12229\"> <span class=\"matador-job-meta-label\">Job<\/span> <span class=\"matador-job-meta-value\">#12229<\/span> <\/li> <\/ul> <table> <tbody> <tr> <td> <div><span><span><span><strong><span><span>\u00a0Onsite Support Technician (m\/f)<\/span><\/span><\/strong><\/span><\/span><\/span><br \/> \u00a0<\/div> <\/td> <\/tr> <\/tbody> <\/table> <div>\u00a0<\/div> <table> <tbody> <tr> <td> <div><span><span><strong><span><span><span>Country: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><\/strong><span><span><span>Luxembourg<\/span><\/span><\/span><br \/> <strong><span><span><span>Contract: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><\/strong><span><span><span>Temporary<\/span><\/span><\/span><br \/> <strong><span><span><span>Time: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><\/strong><span><span><span>Punctual missions <\/span><\/span><\/span><\/span><\/span><\/div> <\/td> <\/tr> <\/tbody> <\/table> <div>\u00a0<\/div> <div><span><span><span><span>Experis is looking for an On-site Support Technician (m\/f) immediately available to work on an ad hoc basis for one or more clients based in Luxembourg.<\/span><\/span><\/span><\/span><br \/> \u00a0<\/div> <div><span><span><strong><span><span><span>Your responsibilities<\/span><\/span><\/span><\/strong><\/span><\/span><\/div> <ul> <li><span><span><span><strong><span><span><span>Handling incidents and requests<\/span><\/span><\/span><\/strong><span><span><span> by using properly the client\u2019s ticketing system and in accordance with SLA\u2019s and regarding priorities.<\/span><\/span><\/span><\/span><\/span><\/span> <li><span><span><span><strong><span><span><span>Assists users and new joiners<\/span><\/span><\/span><\/strong><span><span><span> with the installation, configuration, and usability of computers, peripheral equipment, software, tablets, smartphones, other electronic devices within standards and guidelines.<\/span><\/span><\/span><\/span><\/span><\/span> <li><span><span><span><span><span><span>Supports remotely users, if needed.<\/span><\/span><\/span><\/span><\/span><\/span> <li><span><span><span><strong><span><span><span>Look after devices<\/span><\/span><\/span><\/strong><span><span><span> (test \/ troubleshoot laptop, VM\u2019s, Printer, meeting rooms, etc.) to be refreshed as well as new installations in accordance with approved standard and keep updated the database.<\/span><\/span><\/span><\/span><\/span><\/span> <li><span><span><span><span><span><span>Prevent from reoccurrence of very dissatisfied responses.<\/span><\/span><\/span><\/span><\/span><\/span> <li><span><span><span><span><span><span>Support some remote teams, in case of site\u2019s servers\/network devices require local intervention.<\/span><\/span><\/span><\/span><\/span><\/span> <\/ul> <div>\u00a0<\/div> <div><span><span><strong><span><span><span>Your profile<\/span><\/span><\/span><\/strong><\/span><\/span><\/div> <ul> <li><span><span><span><span><span><span>Degree in <strong>Computer Sciences<\/strong> and a first experience in a similar position.<\/span><\/span><\/span><\/span><\/span><\/span> <li><span><span><span><span><span><span>Experience in Microsoft environments.<\/span><\/span><\/span><\/span><\/span><\/span> <li><span><span><span><span><span><span>General\/basic knowledge in following technologies: MS Active Directory, MS SCCM, BitLocker Drive Encryption, Backup, LAN, collaboration platform, Cloud Storage (Microsoft OneDrive).<\/span><\/span><\/span><\/span><\/span><\/span> <li><span><span><span><span><span><span>Organized and very good at <strong>communicating<\/strong>, you have proven aptitude to assess in brief time and to deliver structured troubleshooting solutions.<\/span><\/span><\/span><\/span><\/span><\/span> <li><span><span><span><span><span><span>Customer oriented, able to work in a team and to work by own initiative.<\/span><\/span><\/span><\/span><\/span><\/span> <li><span><span><span><span><span><span>Fluent in French and working knowledge in English (minimum B2).<\/span><\/span><\/span><\/span><\/span><\/span> <\/ul> <nav class=\"matador-job-navigation\"> <ul> <li> <a href=\"https:\/\/experis.lu\/fr\/jobs\/12229-on-site-support-technician-m-f\/\" rel=\"button\" class=\"matador-button\" title=\"Apply Now\">Apply Now<\/a> <\/li> <\/ul> <\/nav> ","protected":false},"excerpt":{"rendered":"<p>Location: Hesperange Type: Contract Job #12229 \u00a0Onsite Support Technician (m\/f) \u00a0 \u00a0 Country: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Luxembourg Contract: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Temporary Time: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Punctual missions \u00a0 Experis is looking for an On-site Support Technician (m\/f) immediately available to work on an ad hoc basis for one or more clients based in Luxembourg. \u00a0 Your responsibilities Handling incidents and &hellip; <a href=\"https:\/\/experis.lu\/fr\/jobs\/12229-on-site-support-technician-m-f\/\" class=\"more-link\">Continuer la lecture<span class=\"screen-reader-text\"> de &laquo;&nbsp;On-Site Support Technician (m\/f)&nbsp;&raquo;<\/span><\/a><\/p>\n","protected":false},"template":"","meta":{"_matador_source_id":"12229"},"matador-categories":[13071],"matador-locations":[13081],"matador-types":[13080],"class_list":["post-58246","matador-job-listings","type-matador-job-listings","status-publish","hentry","matador-categories-it","matador-locations-hesperange","matador-types-contract"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>On-Site Support Technician (m\/f) -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/experis.lu\/jobs\/12229-on-site-support-technician-m-f\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"On-Site Support Technician (m\/f) -\" \/>\n<meta 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